Support

Reach our team via email, Telegram, or the contact form. We respond quickly and prioritize critical incidents.

Last updated: January 2, 2025

Contact Options

Email

Telegram

Chat with us on Telegram: @phostiorder_bot

For system availability updates, visit our status page.

Support Hours and Priority

  • 24/7 for critical incidents (P1)
  • Business hours for standard requests (Mon–Fri, 9:00–18:00)
  • We prioritize according to impact and severity

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