Privacy Policy

PixelHost's Privacy Policy explains how we collect, use, and protect your personal information. Learn about our commitment to data privacy and security.

Last updated: January 2, 2025

Introduction

At PixelHost ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hosting services and website.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase our services
  • Contact our support team
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

Technical Information

We automatically collect certain technical information when you use our services:

  • IP addresses and server logs
  • Browser type and version
  • Operating system information
  • Usage patterns and performance metrics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our hosting services
  • Processing payments and managing your account
  • Communicating with you about your services
  • Providing customer support and technical assistance
  • Improving our services and developing new features
  • Monitoring and analyzing usage patterns
  • Detecting and preventing fraud or security breaches
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@phosti.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@phosti.com

Telegram: @phostiorder

Address: PixelHost Privacy Team
2108 N St Ste N
Sacramento, Sacramento County, CA 95816