Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual subscriptions. All payments are processed securely through our encrypted payment gateway with PCI DSS compliance.

Question 2

Can I change my plan anytime?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time through our control panel. Upgrades take effect immediately with prorated billing. Downgrades will take effect at the end of your current billing cycle to avoid service interruption.

Question 3

Do you offer discounts for annual payments?

Accepted Answer

Yes, we offer a 15% discount when you pay annually instead of monthly. This applies to all hosting plans and additional services. The discount is automatically applied during checkout when you select annual billing.

Question 4

What happens if I exceed my resource limits?

Accepted Answer

We monitor resource usage and will notify you if you approach your limits. For temporary spikes, we provide burst capacity at no extra cost. For sustained usage above your plan limits, we'll recommend upgrading to a suitable plan.

Question 5

Are there any setup fees or hidden costs?

Accepted Answer

No, there are no setup fees for any of our hosting plans. The prices shown are exactly what you pay - no hidden costs, no surprises. Additional services like extra IP addresses are clearly priced with transparent monthly fees.

Question 6

How does billing work for additional services?

Accepted Answer

Additional services are billed monthly and can be added or removed at any time. They're prorated based on when you add them during your billing cycle. You can manage all your services and billing through our user-friendly control panel.

Pricing Plans

Simple, Transparent Hosting

Simple, Transparent Pricing

Additional Services

Additional IP Address

Additional 1 GBps

Colocation U1 Unit

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