Legal Information

PixelHost's legal information including compliance, certifications, and regulatory details. Access our complete legal information and policies.

Last updated: January 2, 2025

Company Information

Corporate Details

Company Name: PixelHost, Inc.

Incorporation: Delaware, USA

Registered Address

PixelHost, Inc.

2108 N St Ste N

Sacramento, Sacramento County, CA 95816

United States

Legal Documents

Terms of Service

Our terms and conditions for using PixelHost services

Last updated: January 2, 2025

Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2, 2025

Acceptable Use Policy

Guidelines for acceptable use of our hosting services

Last updated: January 2, 2025

Service Level Agreement

Our commitments regarding service availability and performance

Last updated: January 2, 2025

Compliance & Certifications

PixelHost maintains industry-leading security and compliance standards to protect your data and ensure regulatory compliance across various jurisdictions.

SOC 2 Type II

Certified

Security, availability, and confidentiality controls

Valid until: December 2025

ISO 27001

Certified

Information security management system

Valid until: March 2026

PCI DSS Level 1

Compliant

Payment card industry data security standard

Valid until: June 2025

GDPR Compliance

Compliant

General Data Protection Regulation compliance

Valid until: Ongoing

Regulatory Compliance

Data Protection Laws

We comply with applicable data protection laws including:

  • General Data Protection Regulation (GDPR) - European Union
  • California Consumer Privacy Act (CCPA) - California, USA
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
  • Data Protection Act 2018 - United Kingdom

Industry Standards

Our infrastructure and operations adhere to:

  • NIST Cybersecurity Framework
  • Cloud Security Alliance (CSA) guidelines
  • OWASP security best practices
  • FedRAMP security requirements

Intellectual Property

PixelHost respects intellectual property rights and expects our users to do the same. We have procedures in place to respond to claims of copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

DMCA Notice

To report copyright infringement, please send a notice to:

Email: dmca@phosti.com

Address: PixelHost DMCA Agent
2108 N St Ste N
Sacramento, Sacramento County, CA 95816

Dispute Resolution

We are committed to resolving disputes fairly and efficiently. Our dispute resolution process includes:

  1. Direct Communication: Contact our support team to resolve issues informally
  2. Mediation: If needed, we'll engage in good-faith mediation
  3. Arbitration: Binding arbitration as outlined in our Terms of Service

All disputes are governed by the laws of the State of Delaware, USA.

Legal Contact Information

For legal inquiries, compliance questions, or official correspondence:

General Legal

Email: legal@phosti.com

Telegram: @phostiorder

Compliance Officer

Email: compliance@phosti.com

Telegram: @phostiorder